Privacy Policy

Last updated:

May 29, 2026

Lore ("we", "our", or "us") respects your privacy and is committed to protecting your personal data responsibly and securely. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform.

Information we collect

We collect only the data necessary to provide and improve our service.

Personal Information

Name and email address
Account details and preferences
Billing information (processed securely via third-party providers)

Usage Data

Prompts, videos, and projects you create on Lore
Interaction data (features used, session activity, model selections)
Device and location information

How we use your information

We use your data to:

Provide and operate the Lore platform
Personalize your experience and generation results
Improve model performance and platform features
Communicate updates, support, and important notices
Ensure security and prevent misuse

AI and Data Processing

Lore may use AI to:

Improve generation quality based on platform-wide usage patterns
Suggest models and settings based on your activity
Optimize rendering and output quality

Your prompts and generated content are processed securely and are not used to train public AI models without your explicit consent.

Data sharing

We do not sell your personal data.

We may share information only with:

Trusted service providers (hosting, payments, analytics)
AI model providers to process your generation requests
Legal authorities when required by law

All partners are required to handle your data securely.

Data security

We use industry-standard security measures to protect your data, including:

Encryption in transit and at rest
Secure infrastructure providers
Access controls and monitoring

Your rights

You have the right to:

Access your data
Update or correct your information
Request deletion of your account and generated content
Export your data

Data Retention

We retain your data only as long as necessary to provide the service or comply with legal obligations. Generated videos are stored until you delete them or close your account.

Third-Party Services

Lore integrates with third-party AI model providers including Kling, Runway, Seedance, and others. These services have their own privacy policies, and we encourage you to review them.